Refund policy

Because our products are made-to-order just for you, we do not accept returns or exchanges unless:

• The item arrives damaged

• There's a manufacturing error

• You received the wrong item

If there's an issue:
Email us at contact@francisjnunez.com within 7 days of delivery with:

• Your order number

• A clear photo of the issue

We’ll work with our print partner to resolve the problem — including replacements if eligible.

 

Refund Policy

We offer refunds only for:

• Orders with production defects

• Items damaged in transit

• Incorrect orders sent by mistake

Refunds are not issued for:

• Buyer’s remorse

• Wrong size ordered (please double-check the size chart before purchasing)

If approved, your refund will be processed back to your original payment method within 5–10 business days.